Diploma in Air Ticketing & Reservation System (Amadeus) — Diploma at Harold International College of London

Diploma in Air Ticketing & Reservation System (Amadeus)


Diploma in Air Ticketing & Reservation System (Amadeus) at HICL

Behind every confirmed flight there is a reservation system, a fare rule and a person who knows how to use both. The Diploma in Air Ticketing & Reservation System (Amadeus) is for people who want that person to be them. It targets the practical, screen-facing side of travel work: building itineraries, applying fare rules, issuing tickets and managing changes when plans inevitably shift.

This is a job-shaped qualification. It does not pretend to make you an airline executive. It is designed to make you employable at the desk, in the call centre or in the back-office team that holds a travel agency together.

Why Amadeus skills still matter

Even with online booking platforms, the bulk of corporate travel, group bookings, complex itineraries and irregular operations (IROPs) still pass through GDS terminals. Amadeus is one of the major global systems, and people who can navigate it confidently — including cryptic entries, queues, refunds and reissues — remain in demand. The Diploma in Air Ticketing & Reservation System (Amadeus) focuses your time on those exact skills rather than on theory you will not use.

Who this diploma is for

  • School leavers looking for a direct route into travel agency or airline reservations work.
  • Customer service staff in other sectors moving across to travel and aviation.
  • Existing travel staff who learned on the job and want a recognised certification.
  • Career changers attracted to a role with a clear daily workflow and international flavour.

Where graduates typically work

Common destinations include travel agencies, online travel companies, corporate travel desks, tour operators, airline reservations offices and ground services teams. Job titles people often start with include reservations agent, travel consultant, ticketing officer and airline contact centre agent. With experience, progression moves into team leadership, fares specialist, or corporate account management.

How the programme is delivered

HICL offers on-campus, blended and distance learning options where available. The Diploma in Air Ticketing & Reservation System (Amadeus) leans heavily on practical exercises — building bookings, reading PNRs, handling fare construction — so live or recorded screen practice is central. Specific module breakdown and intake calendar are confirmed at enrolment.

Entry requirements

  • Completion of secondary education or a recognised equivalent.
  • Comfortable using a computer keyboard and learning system commands.
  • Minimum age 17 at enrolment.
  • IELTS 5.5 or equivalent English proficiency for non-native speakers.

Apply for the Diploma in Air Ticketing & Reservation System (Amadeus)

If you want a focused qualification that points straight at a working role, this is a sensible choice. Click Enroll Now, share a few details, and HICL admissions will respond within one working day with current intakes, fees and study mode options.

Frequently asked questions.

Common questions about Diploma in Air Ticketing & Reservation System (Amadeus).