UK Higher Diploma in Air Ticketing & Reservation System (Apollo) (Varies-72)
UK Higher Diploma in Air Ticketing & Reservation System (Apollo) (Varies-72) at HICL
Airline tickets look simple from the passenger side. Behind the scenes they involve fare construction, taxes and surcharges, fare rules, mileage-based routing, ancillary services, refund and exchange logic and constant interaction with the global distribution systems (GDS) that hold airline inventory. The UK Higher Diploma in Air Ticketing & Reservation System (Apollo) focuses specifically on the Apollo GDS environment and the practical workflows of ticketing and reservations staff.
It is a vocational qualification, deliberately. The goal is people who can actually issue a complex ticket without help on day one.
Why Apollo-specific training matters
Each major GDS has its own command structure and quirks. An agent fluent in one is not automatically fluent in another. The UK Higher Diploma in Air Ticketing & Reservation System (Apollo) drills into the Apollo command set used in many travel agencies and airline back-office teams. Students practise availability searches, fare displays, building and pricing PNRs, ticket issuance, exchanges and refunds, queues and messaging — the everyday muscle memory of ticketing work. The diploma also covers IATA basics, fare construction principles and the customer-service expectations that sit alongside the technical work.
Who This Diploma Is For
- Travel agency staff who need formal GDS training to move into ticketing roles.
- Airline call-centre and reservations agents formalising their skills.
- Career changers entering travel as travel consultants or corporate-travel agents.
- Tourism-management students adding a hands-on technical specialisation to their CV.
Where graduates of this diploma typically work
Holders of the UK Higher Diploma in Air Ticketing & Reservation System (Apollo) often progress into roles such as travel consultant, ticketing agent, reservations agent, corporate travel agent, airline call-centre agent, leisure-travel specialist and supervisor positions in travel agencies once they have operational experience. Some move into BSP / IATA back-office and accounting roles where GDS literacy is essential.
How the programme is delivered
HICL supports on-campus delivery for the hands-on Apollo sessions and supported online study for theoretical components. Module sequence and intake calendar are confirmed at enrolment. Assessment includes practical exercises on the Apollo system — building and ticketing PNRs against scenarios — along with written work.
Entry Requirements
- Completion of secondary education or recognised equivalent.
- IELTS 5.5–6.0 (or equivalent) for non-native English speakers.
- Minimum age 17.
- Comfort with computers and structured command-line style input is helpful.
Apply for the UK Higher Diploma in Air Ticketing & Reservation System (Apollo)
If you want a vocational diploma that genuinely makes you employable in ticketing and reservations work, click Enroll Now. The HICL admissions team will respond within one working day with the documents and intake schedule for the UK Higher Diploma in Air Ticketing & Reservation System (Apollo).
