Is the Diploma in Air Ticketing and Reservation System (Galileo) the same as an official Galileo certification?

Official platform certifications are issued by the GDS provider. DGDS096 is an LSTH diploma that develops practical Galileo capability; specific official certifications may be pursued separately depending on employer requirements.

Do I need travel industry experience to take DGDS096?

No. The Diploma in Air Ticketing & Reservation System (Galileo) is suitable for people new to ticketing as well as those already in junior travel roles.

How is Galileo different from other GDS platforms?

Galileo is one of the major global distribution systems, alongside others like Amadeus and Sabre. Each has its own command structure but the underlying logic is similar. Skills are transferable with some platform-specific learning.

Can the Diploma in Air Ticketing and Reservation System (Galileo) be studied online?

Some content can be delivered online or via distance learning, but hands-on platform practice benefits from in-person lab sessions. Admissions will confirm the structure for your intake.

How long does DGDS096 take?

Duration depends on intake and mode of study. Admissions confirms timelines at application.

Will the diploma help me get a job at an airline?

Galileo capability is valued by airline reservations and customer service teams. Hiring decisions also depend on broader candidate fit and each airline's selection processes.

Diploma in Air Ticketing & Reservation System (Galileo) DGDS096

Diploma in Air Ticketing & Reservation System (Galileo) (DGDS096) at LSTH

Air ticketing is one of those skills that hides in plain sight: a competent ticketing agent can rebook a passenger across three carriers and a stopover in less time than it takes most people to find their booking reference. The Diploma in Air Ticketing & Reservation System (Galileo) (DGDS096) trains you for that work using the Galileo GDS platform, which sits at the centre of large parts of the travel industry.

At LSTH the Diploma in Air Ticketing & Reservation System (Galileo) is positioned for people aiming at travel agency, OTA and airline reservation roles where hands-on GDS capability is a real differentiator.

Why GDS Skills Still Matter

Online travel has not killed GDS work — it has shifted it. Behind most complex bookings, refund cycles and corporate travel arrangements, you still find an agent on a GDS terminal. People who can navigate Galileo confidently move into roles faster, and progress to corporate travel and ticketing supervisor positions sooner.

Who This Diploma Is For

Aspiring travel consultants aiming at agencies, OTAs or corporate travel teams.
Airline reservations and customer service candidates who want hands-on GDS training.
Working travel staff who want to upgrade their tools from basic systems to full GDS work.
International students preparing for ticketing and reservations roles across global travel hubs.

What the Diploma in Air Ticketing & Reservation System (Galileo) Covers

The course is hands-on around the Galileo GDS platform, framed by ticketing fundamentals. Expect to engage with:

Core Galileo commands for availability, fare quotes, booking and ticketing.
Constructing journeys including connections, stopovers and open-jaw itineraries.
Fare basis logic, fare rules and restrictions at a working level.
Ticketing, reissues, refunds and basic exchange handling.
Queue management, PNR best practice and accuracy discipline.
Customer service standards expected of ticketing-facing staff.

Where Graduates Tend to Go

Graduates of the Diploma in Air Ticketing & Reservation System (Galileo) typically progress into roles such as travel agency consultant with Galileo capability, corporate travel agent, airline reservations agent, OTA support consultant and tour operator ticketing executive. With experience, many move into supervisory ticketing roles or specialise in corporate travel.

How the Programme Is Delivered

The diploma's hands-on nature benefits from in-person sessions, though online and distance options may also be offered depending on the intake. Module structure, lab access and assessments are confirmed at enrolment. London's status as a major travel hub means real-world ticketing scenarios are everywhere around on-campus students.

Entry Requirements

Secondary school completion or equivalent.
IELTS 5.5 or equivalent for non-native English speakers.
Minimum age 17 at enrolment.
Comfort with detail-oriented screen work and basic numeracy is important.

Apply for the Diploma in Air Ticketing & Reservation System (Galileo)

If you want a hands-on skill that opens doors at agencies, airlines and corporate travel teams, the Diploma in Air Ticketing & Reservation System (Galileo) at LSTH is a focused way in. Click Enroll Now and admissions will respond within one working day with intake details, fees and document requirements.