Certificate in Passenger Ground Services (CPGS062)
Certificate in Passenger Ground Services (CPGS062) at LSTH
Passenger ground services is one of the most accessible entry points into aviation. If you can stay composed at a busy check-in counter and look after travellers when their day isn't going as planned, you can build a career from there. The Certificate in Passenger Ground Services (CPGS062) is designed to teach the basics properly: check-in workflows, boarding processes, baggage handling at the customer-facing end, and the kind of service standards passengers expect.
It's a starter qualification — not a master's — and that's the point. It gets you ready for entry roles quickly.
Why Ground Services Hires Constantly
Airports and ground handlers run high-turnover environments. Recruitment for passenger services is more or less constant, especially around peak seasons. Candidates with a clear foundation qualification — and the right personality for customer-facing work — tend to find a way in. The Certificate in Passenger Ground Services (CPGS062) is built to make you one of those candidates.
Who Should Apply
- School leavers wanting a first aviation job.
- Customer service staff looking to switch into airports.
- Aspiring cabin crew using ground services as a stepping stone.
- International students aiming at airport roles abroad.
Where Graduates Tend to Land
Graduates of the Certificate in Passenger Ground Services (CPGS062) typically move into roles such as check-in agent, boarding gate agent, baggage services representative, transfer desk agent and lounge customer service representative. With time, progression is into supervisor and team-leader positions. Many cabin crew applicants also use a ground-services stint as part of their journey into the cabin. Outcomes depend on local hiring cycles and your own service skills.
Delivery
The Certificate in Passenger Ground Services (CPGS062) is delivered on-campus in London with online/distance options. Module structure and intake schedule are confirmed at enrolment.
Entry Requirements
- Secondary school completion or equivalent.
- IELTS 5.5 for non-native English speakers.
- Minimum age 17 at enrolment.
- Genuine willingness to do customer-facing shift work.
Apply for the Certificate in Passenger Ground Services (CPGS062)
If you want a fast, focused entry route into airports and aviation services, this is one of the cleanest ones. Click Enroll Now and LSTH admissions will respond within one working day.
